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Privacy Notice

Privacy & Security - About this Security and Privacy Statement

This Security and Privacy Statement applies to this website which is operated by Softsource Ltd under the domain name “store.softsource.co.nz" (Softsource website).

Softsource understands and appreciates that you, as a Softsource website visitor, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. Softsource is committed to protecting your privacy. This Softsource Security and Privacy Statement explains how your personal information will be treated as you access and interact with the Softsource website.

As the Softsource website develops and as technology evolves, Softsource will continue to strive to provide you with better and more customised services and with a more effective website. Softsource encourages you to review the Security and Privacy Statement periodically because the Security and Privacy Statement may change from time to time.

The Softsource Privacy Policy explains how Softsource generally protects your privacy and confidentiality. The principles set out in the Softsource Privacy Policy also apply to Softsource websites.

In addition to the provisions of this Security and Privacy Statement, there may also be specific and additional privacy provisions which apply to certain sections of the Softsource website. Because those specific and additional provisions also relate to your privacy protection, you should review them wherever they are accessible by you on the Softsource website. In the event of any inconsistency between the provisions of this Security and Privacy Statement and those other specific and additional provisions, the specific and additional provisions will prevail.

Security of Information

Softsource takes reasonable steps to preserve the security of cookie and personal information in accordance with the Softsource website Terms of Use and this Security and Privacy Statement. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted). If secure transmission is indicated, Softsource currently uses 128 bit SSL encryption through its Payment Gateway partners and to PayPal. All credit card transactions are therefore handled through a secure server and where possible no credit card information is stored at Softsource.

Softsource regularly reviews developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although Softsource strives to protect such information, Softsource cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.

Information Collected

The information that Softsource collects about you is dependent on how you use the facilities offered by the Softsource website.

If you visit an unsecure area of the Softsource website (that is, an area where you are not required to log on) to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded. In addition, our system may record personally identifiable information while not logged in.

If you complete any fields in online forms or surveys on Softsource Web site, the information that you enter into the online form or survey will be stored in a Softsource database.


Collection of IP Addresses

It is necessary for Softsource to collect your IP address for your interaction with various parts of the Softsource website. Your IP address is the identifier for your computer when you are using the internet.

For instance, Softsource collects and stores your IP address when you log into our store. As part of our security for Softsource we use this information when we attempt to detect and prevent fraudulent transactions. We store your IP address for security and audit purposes. Your IP address will not be used by us or released to any third party except in the case of security, inappropriate behaviour or fraud issues, such as unauthorised access to your or our computer systems or fraudulent transactions.



We use "cookies" as a fundamental part of our interaction with your Internet browser. The purpose is to provide you with better and more customised service and with a more effective website.

A "cookie" is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

Softsource uses cookies for two different purposes. We allocate a cookie to each Internet browser that visits the Softsource website. This cookie does not allow us to collect personally identifiable information about you.

Accordingly, if you wish to make full use of the Softsource website, it is required that you accept cookies.


How we handle Email

We will preserve the content of any e-mail that you send us, if we believe that we have a legal requirement to do so. Your e-mail message content may be monitored by our Softsource employees for security issues including where e-mail abuse is suspected; our response to you may be monitored for quality assurance issues.


Use and Disclosure of Information

We will only use or disclose personal information or information generated by cookies in accordance with the Softsource Privacy Policy, specific and additional provisions relating to privacy which apply to certain areas of the Softsource website and as otherwise set out in this Security and Privacy Statement.

Acceptance and Changes to Security and Privacy Statement

You acknowledge and accept that your use of the Softsource website indicates your acceptance of the Softsource website Terms of Use and the Security and Privacy Statement.

This is the current Security and Privacy Statement. It replaces any other Security and Privacy Statement for the Softsource website published on the Softsource website to date. Softsource may at any time vary the Security and Privacy Statement by publishing the varied Security and Privacy Statement on the Softsource website. You accept that by doing this, Softsource has provided you with sufficient notice of the variation.